Privacy Policy

This Privacy Policy explains how Baugment collects, uses, stores, shares, and protects personal information when you access our website, communicate with us, submit forms, request services, express interest in partnerships, subscribe to updates, contribute content, or otherwise interact with Baugment.

By using this website or providing personal information to Baugment, you acknowledge that you have read and understood this Privacy Policy.

1. About Baugment

This website is owned and operated by PT Baugment Teknologi Edukasi, a company legally established in the Republic of Indonesia and based in Jakarta, Indonesia, operating under the brand name Baugment.

For the purposes of this Privacy Policy, “Baugment”, “we”, “our”, or “us” refers to PT Baugment Teknologi Edukasi and its authorised representatives. “You” or “user” refers to any person, organisation, client, partner, contributor, visitor, or other party who accesses our website or interacts with our services.

Baugment provides professional services in learning design, training solutions, educational technology, multimedia production, certification programme design, CPD accreditation support, workforce capability development, research, publication, partnership development, and related advisory or implementation services.

2. Personal Information We May Collect

We may collect personal information that you voluntarily provide to us when you interact with our website, forms, email, meetings, proposals, publications, services, or partnership channels.

The types of personal information we may collect include:

• name, job title, company name, organisation, or professional affiliation;
• email address, phone number, country, city, or business contact details;
• information submitted through contact forms, enquiry forms, proposal requests, early access forms, contributor forms, partnership forms, or similar channels;
• information related to your organisation’s training needs, learning programmes, platform requirements, accreditation needs, project objectives, or business interests;
• communication records, including emails, meeting notes, messages, feedback, files, or documents you send to us;
• professional profiles, biographies, portfolios, articles, credentials, or other materials submitted for contributor, expert, speaker, partner, or collaboration purposes;
• billing, payment, tax, invoice, or commercial information where relevant to a client or vendor relationship; and
• technical information related to website access, such as IP address, browser type, device information, pages visited, referral source, and interaction data, where collected through cookies, analytics tools, or similar technologies.

We do not intentionally collect sensitive personal information unless it is necessary for a specific purpose, required by law, or voluntarily provided by you in relation to a specific service, project, agreement, or legal requirement.

3. How We Collect Personal Information

We may collect personal information through the following channels:

• when you visit or interact with our website;
• when you submit a contact form, enquiry form, proposal request, partnership form, contributor form, early access form, or other website form;
• when you contact us by email, phone, messaging platform, video meeting, social media, or other communication channels;
• when you engage Baugment for professional services, consulting, training design, accreditation support, platform development, multimedia production, or related projects;
• when you subscribe to newsletters, updates, publications, insights, events, or marketing communications;
• when you submit content, articles, profiles, comments, case studies, testimonials, or other materials for publication or review;
• when you apply for, join, or discuss partnership, affiliate, knowledge partner, vendor, contractor, beta tester, or collaboration opportunities; and
• through cookies, analytics tools, server logs, embedded content, or similar technologies used on our website.

4. How We Use Personal Information

We may use personal information for the following purposes:

• to respond to enquiries, requests, proposals, messages, or meeting invitations;
• to communicate with you about Baugment’s services, projects, publications, partnerships, opportunities, or events;
• to assess your organisation’s needs and prepare proposals, quotations, scopes of work, agreements, or project plans;
• to deliver professional services, including research, learning design, training development, accreditation support, multimedia production, EdTech implementation, publication, or advisory work;
• to manage client, partner, contributor, vendor, contractor, or affiliate relationships;
• to review submissions, articles, profiles, portfolios, collaboration proposals, or expressions of interest;
• to process invoices, payments, tax documentation, procurement records, or related commercial administration;
• to send updates, newsletters, insights, invitations, service announcements, or marketing communications, where permitted by law or with your consent where required;
• to improve our website, services, user experience, content, publications, and business operations;
• to protect the security, integrity, and lawful use of our website, systems, content, intellectual property, and services;
• to comply with legal, regulatory, accounting, tax, contractual, dispute resolution, or professional obligations; and
• to establish, exercise, or defend legal claims or protect the rights, safety, and legitimate interests of Baugment, our users, clients, partners, or third parties.

5. Legal Basis for Processing

Depending on the nature of your interaction with Baugment and the applicable law, we may process personal information based on one or more of the following grounds:

• Consent: where you have given us permission to process your personal information for a specific purpose, such as subscribing to updates or accepting non-essential cookies.
• Contractual necessity: where processing is necessary to take steps before entering into a contract or to perform a contract with you or your organisation.
• Legal obligation: where processing is necessary to comply with applicable legal, tax, accounting, regulatory, or administrative obligations.
• Legitimate interests: where processing is necessary for Baugment’s legitimate business interests, such as responding to enquiries, improving services, protecting our website, managing business relationships, or conducting professional communication, provided that such interests are not overridden by your rights and interests.
• Protection of rights and claims: where processing is necessary to protect, establish, exercise, or defend legal rights or claims.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, improve user experience, analyse website performance, protect website security, remember preferences, enable embedded content, or support marketing and communication activities.

Cookies may be placed by Baugment or by third-party service providers, such as analytics providers, embedded media platforms, social media platforms, or website performance tools.

Where required by applicable law, we will request your consent before using non-essential cookies. You may be able to manage or disable cookies through your browser settings or through any cookie consent tool made available on our website.

Please note that disabling certain cookies may affect website functionality, performance, or user experience.

7. Marketing Communications

We may use your contact information to send professional updates, insights, newsletters, invitations, service information, partnership opportunities, or other communications related to Baugment.

We will only send marketing communications where permitted by applicable law or where you have provided consent if consent is required.

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in the relevant communication or by contacting us at office@baugment.com.

Please note that even if you opt out of marketing communications, we may still send necessary administrative, contractual, project-related, legal, or service-related communications.

8. Sharing of Personal Information

We do not sell personal information. However, we may share personal information where reasonably necessary for legitimate business, operational, legal, contractual, or service delivery purposes.

We may share personal information with:

• authorised Baugment team members, contractors, consultants, freelancers, advisors, or representatives who need access to support our services or operations;
• technology providers, hosting providers, email providers, analytics providers, CRM tools, form tools, cloud storage providers, payment processors, or other service providers supporting our website and business operations;
• professional advisors, including legal, tax, accounting, finance, compliance, or audit advisors;
• clients, partners, accreditation bodies, training providers, contributors, vendors, or collaborators where necessary for a specific project, submission, programme, partnership, or agreed engagement;
• government authorities, regulators, courts, law enforcement, or other authorised parties where required by law or legal process; and
• successors or relevant parties in connection with a business restructuring, merger, acquisition, investment, transfer, or similar corporate transaction, subject to appropriate safeguards.

Where we use third-party service providers, we take reasonable steps to ensure that they process personal information in accordance with applicable data protection requirements and appropriate confidentiality or security obligations.

9. International Data Transfers

Baugment is based in Indonesia, but we may work with clients, partners, contractors, platforms, and service providers located in other countries.

As a result, your personal information may be transferred to, stored in, accessed from, or processed in countries outside your location. These countries may have data protection laws that differ from those in your country.

Where required by applicable law, Baugment will take reasonable steps to ensure that international transfers of personal information are protected through appropriate safeguards, contractual arrangements, security measures, or other lawful transfer mechanisms.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including to provide services, manage relationships, respond to enquiries, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, protect rights, and support legitimate business operations.

Retention periods may vary depending on the nature of the information, the purpose of processing, the type of relationship, contractual requirements, legal obligations, accounting or tax requirements, dispute considerations, and operational needs.

When personal information is no longer required, we will take reasonable steps to delete, anonymise, archive, or securely restrict access to it, unless retention is required or permitted by law.

11. Data Security

Baugment takes reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure, alteration, destruction, or unlawful processing.

These measures may include access controls, secure storage, limited internal access, confidentiality practices, password protection, secure communication tools, data minimisation, and reasonable vendor selection processes.

However, no method of transmission over the internet or electronic storage is completely secure. While we aim to protect personal information, we cannot guarantee absolute security of any information transmitted to or stored by us.

12. Your Rights

Depending on your location and applicable data protection law, you may have certain rights in relation to your personal information.

These rights may include the right to:

• request information about how we process your personal information;
• request access to the personal information we hold about you;
• request correction or update of inaccurate or incomplete personal information;
• request deletion of your personal information, subject to legal or contractual limitations;
• request restriction of processing in certain circumstances;
• object to certain types of processing;
• withdraw consent where processing is based on consent;
• request data portability where applicable;
• opt out of marketing communications; and
• submit a complaint to a relevant data protection authority where applicable.

To exercise your rights, please contact us at office@baugment.com. We may need to verify your identity or authority before responding to your request.

Some requests may be subject to limitations under applicable law, contractual obligations, confidentiality duties, legal claims, security requirements, or legitimate business needs.

13. Children’s Privacy

Baugment’s website and services are primarily intended for organisations, professionals, business clients, training providers, partners, contributors, and adult users.

We do not knowingly collect personal information from children without appropriate consent from a parent, guardian, school, institution, or other authorised party where such consent is required by law.

If you believe that a child has provided personal information to us without appropriate authorisation, please contact us at office@baugment.com so that we can review and take appropriate action.

14. Third-Party Websites and Platforms

Our website may contain links to third-party websites, platforms, tools, social media pages, embedded content, partner websites, payment platforms, learning platforms, accreditation bodies, or other external resources.

This Privacy Policy does not apply to third-party websites, platforms, or services that are not owned or controlled by Baugment.

We are not responsible for the privacy practices, content, security, policies, or actions of third parties. We encourage you to review the privacy policies and terms of any third-party websites or services you access.

15. Client, Partner, and Contributor Data

In the course of providing services, Baugment may process information provided by clients, partners, contributors, vendors, contractors, or collaborators. This may include business information, project documents, learner information, employee information, assessment information, programme materials, publication submissions, or other data relevant to a specific engagement.

The responsibilities of each party in relation to such data may be further defined in a separate agreement, proposal, statement of work, data processing agreement, confidentiality agreement, memorandum of understanding, or other written arrangement.

Clients and partners are responsible for ensuring that they have the necessary rights, notices, consents, legal basis, permissions, and authority to provide personal information or third-party data to Baugment for processing.

16. Testimonials, Case Studies, and Portfolio Use

Baugment may use client names, logos, testimonials, project descriptions, case studies, screenshots, samples, or portfolio references only where permitted by the client, publicly available, or agreed in writing.

Where a project involves confidential, sensitive, unpublished, or restricted information, Baugment will take reasonable steps to avoid unauthorised disclosure and may anonymise or generalise portfolio references where appropriate.

17. Automated Decision-Making and Profiling

Baugment does not use personal information collected through this website to make decisions about individuals based solely on automated processing that produce legal or similarly significant effects.

Where Baugment designs or supports diagnostic tools, maturity assessments, competency assessments, scorecards, or similar instruments for clients, the terms, purpose, data responsibilities, validation requirements, and use limitations of those tools should be defined in the relevant project agreement or assessment documentation.

18. Updates to This Privacy Policy

Baugment may update or revise this Privacy Policy from time to time to reflect changes in our website, services, business operations, legal requirements, technologies, or data processing practices.

Any updated version will be posted on this page. Your continued use of this website after changes are posted means that you acknowledge the updated Privacy Policy.

We encourage you to review this page periodically.

19. Contact Us